Legal Issues: Calling Mobile Phones for Research
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Legal Issues: Calling Mobile Phones for Research
Thursday, October 9
2-3:15 PM ET

Two in every five American homes have only mobile phones. As Americans continue to abandon landline telephones in favor of their smarter and more portable counterparts, research faces many new challenges. Among the critical issues is compliance with the Telephone Consumer Protection Act (TCPA) - the primary federal regulatory framework placing restrictions on unsolicited calls.

In this webinar you’ll get expert interpretation of this important and often misunderstood regulation. This presentation will explore the laws that govern telephonic contact with wireless phones, including recent interpretations, court cases and requests to the government that might signal important shifts on what is and is not permissible.

Understand the prohibitions, problems and pitfalls of calling cell phones for survey research from legal minds who understand the research business.

If your company does telephone research, you do not want to miss this important and timely program.

Ideal For: Legal Counsel, Privacy Officers, Directors of IT, Chief Research Officers, Phone Center Managers and anyone responsible for research projects derived from telephone responses.



Ashlin Quirk, General Counsel, SSI


With almost twenty years of legal experience and thirteen years of in-house marketing and privacy law experience, Ashlin has provided privacy law advice to a multitude of clients in connection with digital, mobile and social media campaigns and research projects globally.  For the past two years, she has been the General Counsel and Secretary of SSI, responsible for legal compliance globally for a market research service provider with 3300+ employees and operations in 18 countries.  Her current responsibilities include developing a compliance program for the EU Privacy and Cookie Directives; a written information security program with the information technology team; a global employee privacy and data protection policy, and incorporating privacy by design principles into the recently launched mobile application. She also monitors ongoing business initiatives and operations to ensure compliance with the U.S. Department of Commerce’s Safe Harbor Certification Program.  Previously, Ashlin was a member of the Privacy and Data Protection team within the MasterCard Law Department with a focus on the use of personal data in connection with marketing initiatives globally. Before joining MasterCard, she was responsible for privacy law matters at Webloyalty and Pitney Bowes. She earned her B.A. and J.D. from Georgetown University.

Duane Berlin, Principal, Lev & Berlin, P.C.
Duane is a leading authority on legal issues affecting the survey research industry, having represented research companies for his entire 25-year career. Duane has served as legal counsel to CASRO for the past 12 years and is the principal author of CASRO’s Privacy Protection Program, which includes CASRO’s Model Forms of Survey Research Agreements and Contracts. He launched CASRO’s General Counsel and Privacy Officers Forum in 2003 and has served as a speaker, moderator, and leader of many CASRO Briefings, Workshops, and Conferences. In his work for CASRO he has submitted two legal briefs to the U.S. Supreme Court and has represented the industry and the association on many legal challenges relating principally to respondent confidentiality. Duane is a member of the International Association of Privacy Professionals and a member of the Board of Directors of The Roper Center for Public Opinion Research at the University of Connecticut. Duane also currently provides private legal counsel to many leading research firms with respect to commercial, corporate and privacy matters and speaks frequently on legal and regulatory issues affecting the survey research industry.
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