Some of our members offer incentives to respondents
for participation in the survey process. CASRO Legal Counsel,
Duane L. Berlin, in conjunction with the CASRO Board of Directors
has set forth rules governing the use of sweepstakes and lotteries
in surveys.
This information is provided as a membership
service to all CASRO members. If you have any questions, please
consult your own legal counsel or contact
us.
Contests and sweepstakes in the United States
are regulated at the federal level by the Federal Trade Commission,
which has jurisdiction over both advertising and unfair trade
practices. In addition, almost every state government has
a legislative monopoly over the conduct of "lotteries,"
or the sale of chances to win prizes. The unauthorized conduct
of a lottery by any entity other than the state government
or its promoter is generally illegal (with some exceptions
for charitable organizations, such as schools, churches and
the like).
In contrast to a lottery, a "sweepstakes"
is a contest in which the participants are not required to
pay anything for the chance to win. Sweepstakes are generally
permitted in most states, provided that a number of rules
are followed. In particular, there can be no requirement,
direct or indirect, that participants pay any consideration
for the chance to win. Thus, contests that condition the chance
to win on subscribing for a service, purchasing a product
or, in some states, visiting a physical store, are impermissible.
For example, in the case of a survey research company running
a sweepstakes in order to attract respondents, it could be
argued that requiring participation in the survey provides
the company with an indirect economic benefit. For this reason,
the practice known as providing an "alternative free
means of entry" has become standard in the conduct of
contests and sweepstakes. That is, the rules of every contest
should state that "no purchase is required", and
should permit persons to enter simply by submitting a postcard
to a designated address. The odds of winning should be the
same, whether the participant registered over the Internet
or by sending in the card.
Similarly, it is unclear whether an online sweepstakes,
with entries limited to website visitors, are permissible
since the requirement that entrants must visit the website
in order to enter may be sufficient "consideration"
to convert a lawful sweepstakes into an unlawful lottery.
Better safe than sorry, promoters of such sweepstakes should
allow postcard submissions or other alternative free means
of entry.
The rules of sweepstakes must contain other
provisions, including statements about the contests promoters,
the value of prizes and the odds of winning. In addition,
depending on the value of the prizes, some states require
the registration of the contest rules with a state office,
where they will be made publicly available, and/or the posting
of a bond in the amount of the prize value.
"Skill-based" contests differ from
sweepstakes in that they require the participants to demonstrate
some skill in order to be eligible to win. The selection of
winners is based on a judgment of skill, rather than chance.
Skill-based activities can include writing essays or book
reviews, drawing illustrations and taking photographs. However,
some courts have held that contests requiring only minimal
skill or "skill" that amounts to no more than guessing
a random number, such as estimating the number of jellybeans
in a jar, will be treated as games of chance. Skill-based
contests are permitted in most states.
Internet contest promoters must also be wary
of foreign laws governing contests and sweepstakes, as consumers
in virtually every country in the world may have access to
their website. In many countries, the conduct of sweepstakes
is prohibited or involves complex registration and approval
requirements. To avoid the consequences of violating these
laws, contest promoters should ensure that participation is
restricted to residents of the Unites States and other countries
in which local laws have been reviewed (both in the contest
rules and by address filtering, if possible).
As a general rule, a sweepstakes becomes an
illegal "lottery" if the following three elements
are present: (1) prize, (2) consideration and (3) chance.
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Prize is always present in a sweepstakes.
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Consideration generally means that the
entrant has to make a purchase or payment (e.g., buy the product)
or in some states do something substantial (e.g., go to the
store to get or deposit the entry form).
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Chance means that the winner(s) are selected
at random (e.g., a random drawing, a pre-selected number, a
rub-off card randomly distributed, etc.).
In a sweepstakes, the element of consideration must be eliminated
because the winner is selected by chance (a random drawing). The
entrant is not required to pay or do anything substantial to enter.
All sweepstakes should be accompanied by "official contest
rules" which are clear and unambiguous. When you are drafting
the rules for the sweepstakes be sure to include every detail
about the sweepstakes. When you write the official rules you are
basically creating a contract with the consumer. You do not want
to misrepresent what you are actually doing so you have to make
sure that your rules are very clearly stated and that you avoid
as much consumer confusion as possible.
Items you should always cover in the official sweepstakes rules:
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No purchase necessary
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The dates when the sweepstakes begins and ends.
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Eligibility and Disqualification. Describe
who is not eligible to participate. Be very specific about who
is eligible to enter the sweepstakes. Is the sweepstakes limited
to U.S residents only; are there certain states that it is not
available? Are employees (and their families) and affiliates
disqualified? Is there a minimum age requirement to enter?
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Frequency of entry. Describe how often a person
can enter the sweepstakes. Is the sweepstakes limited to one
entry per person (per day) or email address?
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Discuss the consequences of tampering. If people
try to automate their entries and fill in thousands of entries
they will be disqualified.
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Spell out the fact that you are not responsible
for issues that are out of your control. If your server or ISP
goes down you are not responsible for these things.
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Indicate where the entry form can be found.
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Alternate means of entry. Identify the specific
rules and instructions on how to enter the sweepstakes for alternative
mail-in (proxy) entries.
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Disclose the odds of winning. Include a statement
that the odds depend on the odds of the number of entries received
if it's a random draw.
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Describe the prizes and their retail value.
Avoid trademark infringements but describe what the prize is,
the value and if there is an available cash substitute.
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Provide information on when and how prizes
will be awarded.
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Describe what happens when a prize is not claimed.
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Winner(s) name will be announced (e.g., on
website.)
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Notification of winners. Indicate how winners
will be notified and if the winner will be required to sign
an affidavit of eligibility and a liability/publicity release
which releases sponsors from liability in connection with the
winner's use of any prize and permits the sponsors to use the
winner's name to promote the contest where permitted by law.
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Describe if the value of prizes will be taxable
as income.
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All prizes will be awarded.
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Transferring of prizes. Substitution or cash
equivalent of prizes.
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List all sponsors that are involved in the
promotion.
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Provide information on how to obtain a list
of winners (mail-in address)
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Deadline date for all received entries.
If you change the rules halfway through the
promotion, then you are basically breaking the contract with
the consumer. Special care should be taken that advertising
of the promotion is consistent with the rules.
As discussed, this is an evolving body of law,
encompassing statutory and case law from all 50 states, the
federal government and many foreign governments. Accordingly,
it is not possible to construct a set of rules and practices
that we can guarantee will comply with every applicable law.
Anyone running sweepstakes, especially online, should have
their counsel carefully monitor state and federal legislation
and court decisions in this area.