Telephone Data Collection – Member - Webinar Purchase
Telephone Data Collection
Originally webcast in November 2012
What do you need to know to effectively manage a Telephone Study? Our experts will provide an overview of all key components, including Objectives, Sample Universe/Source, Incidence, Questionnaire Length, Incentives, Interviewer Training and much more. Amy Burke, Manager, Program Operations, Maritz Research, Inc.
Ideal for: Entry-level employees, specifically interviewers and call center staff; it also is ideal for project directors/managers and as a refresher of best practices for call center/field supervisors.
Lucero Rodriguez, Assistant Branch Manager, Call Center Operations, Maritz Research, Inc.
A webinar purchase is for one registered user.
The recording will be active for 7 days from the date of purchase.
It will take approximately 48 hours to process your order.
You will be sent a link to access your recording(s).
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